All orders placed before noon Monday through Friday will be shipped the same day. You will receive a track&trace by email, so you can track your order.
On average you will receive your order within 1 to 2 days after shipment. If you have not received your order within 5 days, please feel free to contact us.
During the month of December, your order may be delayed due to heavy traffic at Fietskoerier and DHL.
Do you want to be sure that you have your soap at home on time? We also have quite a few shops across the country! Check here to see if there is one near you.
For shipping within the Netherlands; Soaps can go through the letterbox (maximum 12 pieces). The shipping costs for these letterbox packages are €3.95 per shipment When you order more than 12 soaps or other products that do not fit through the letterbox, the shipping costs are €7.95 per shipment.
We send letterbox packages for free from €30
We send parcels for free from €60
Soap sets come in a separate box. If you order these together with other soaps, it will no longer fit through the letterbox and will be sent as parcel post.
The shipping costs for shipments to Belgium and Germany are €8.95 per package, with free shipping from €75
Pick up your order
Picking up your order in Utrecht is possible by appointment, we will contact you when your order is ready.
Who delivers my order?
Every working day, Fietskoerier Utrecht, comes by bike to pick up the orders. These will go to a hub in the town of delivery, by green transport. If you live in a city with Fietskoerier, they will deliver your package to your door. If you live outside the Fietskoeriers delivery area, your order will be transferred to DHL within the Netherlands.
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